Our Process
Learn about our thorough and efficient cleaning process to restore your carpets, hard floors and upholstery.
Initial Assessment
The first step in our carpet cleaning process is a comprehensive initial assessment. Our trained professionals visit your home or commercial space in Kent to inspect the condition of your carpets and upholstery. If a home visit is not possible we may ask for a walk through video of the space. This evaluation allows us to identify any specific problem areas, such as heavy traffic zones, stains, or wear and tear that need special attention. We take the time to understand your unique cleaning needs and tailor our approach to ensure the best possible results. This detailed assessment ensures that we can tackle any issues effectively and efficiently, providing a bespoke cleaning service that meets your expectations.
Deep Cleaning
Once the assessment is complete, our team moves on to the deep cleaning phase. We use state-of-the-art equipment and cleaning solutions that are safe for both your family and pets. The cleaning process involves water extraction, which penetrates deep into the carpet fibres to remove dirt, allergens, and bacteria. For upholstery cleaning, we employ specialised techniques to ensure that your furniture is not only clean but also protected. Our methods are designed to revitalise your carpets, hard floors and upholstery, enhancing their appearance and prolonging their lifespan. This thorough cleaning process ensures that every inch of your carpet and upholstery is meticulously cleaned, leaving them fresh and hygienic.
Final Inspection and Customer Satisfaction
After the deep cleaning, we conduct a final inspection to ensure that all areas have been addressed to the highest standards. Our team will walk you through the cleaned spaces, highlighting the improvements and ensuring that you are completely satisfied with the results. We believe in building trust with our clients through transparency and exceptional service. If you have any concerns or require additional touch-ups, we are more than willing to address them promptly. Our commitment to customer satisfaction means that we are not just done when the cleaning is complete; we are only finished when you are entirely happy with our work.
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